Report crashes on Android

A “crash” occurs when Vivaldi encounters an unrecoverable error and shuts down unexpectedly.

If you’ve downloaded Vivaldi from the Play Store and it has crashed you should see a pop-up saying “Vivaldi keeps stopping” with a few options below it. Select “Send feedback”. This will provide us with some information about the crash, but often we won’t know how to reproduce it. That’s why it’s helpful to report the crash also on our website.

To make a bug report:

1. Go to https://vivaldi.com/bugreport/.
2. Select Android: Browser as the affected product and Problem / defect as the type of issue.
3. Then, give the bug report a concise title in the summary section and step-by-step instructions to trigger the crash in the description section.
   It’s also helpful to mention your setup related to the area of the crash. For example, Address Bar is at the bottom, Sync is active, etc. Feel free to attach screenshots and screen recordings.
4. If you’re reporting the issue from a different device, please update Vivaldi and operating system version info to match the device where the crash occurs.
5. Submit the report.

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Create a crash log manually

In case you have Developer Mode enabled on Android, you can also create a crash log file manually and attach it to the bug report.

To get a crash log on Android:

1. Install Android Debug Bridge (ADB) on your computer and connect your Android device following the instructions on https://www.xda-developers.com/install-adb-windows-macos-linux/.
2. When the devices are connected, run adb logcat -c (Windows/Linux) / ./adb logcat -c (Mac) in the command prompt/Terminal window to remove old and irrelevant logs.
3. Go to the Vivaldi app and trigger the crash.
4. Execute adb logcat -d > crashlog.txt (Windows/Linux) / ./adb logcat -d > crashlog.txt (Mac) in the command prompt/Terminal window.
5. Locate the newly created crashlog.txt file in the platform-tools folder.
6. Attach the file to your bug report.