You need to have Media Feature Pack installed to enable proprietary media playback.
To test proprietary media support, try and play the following test video.
If using the latest versions of Windows 10 N:
- Go to Windows Settings > Apps > Apps and Features > Optional Features > Add a Feature;
- Find and install the Media Feature Pack in the list of Optional Features;
- Restart your computer to complete the installation.
Should you run into any issues, see Microsoft’s support article for more information: https://support.microsoft.com/en-us/help/4562569/media-feature-pack-for-windows-10-n-may-2020
Installing support on older versions of Windows
Media feature packs for versions 1709 – 1903 of Windows 10 N can be found here:
Earlier versions of Windows: